Converga

We think inside your square
Today’s organisation is under constant pressure to innovate and derive
future value from its existing assets and competencies. ‘More from
less’ is a regular directive in a highly competitive, global
marketplace. It’s also where Converga delivers.
While you focus on improving your core competencies we focus on
re-engineering and improving non-core functions inside your
organisation and driving value to your bottom line.
The concept of ‘the paperless office’ is not a new one. Yet few
businesses have harnessed the ability to convert to, and then drive
value through, an enterprise-wide automated information flow. In fact
the investment in new technologies can far outweigh the benefit to the
top and bottom line.
There is a solution…
Let Converga take you on a journey of innovation
We’ve already led some of Australia’s largest and most complex
organisations, both public and private, along a path of innovation.
During the journey you’ll gain strategic advantages, ongoing cost
savings and world-class best practice capabilities. Also, importantly
for today’s organisation, our solutions help our clients reduce their
impact on the environment.
Why take the journey with us?
We lead Australia and New Zealand in Business Process Outsourcing and Business Process Co-Sourcing services.
And another reason…
It’s our business to rationalise, re-engineer and automate the workflow
processes in your organisation. Ultimately we turn data into valuable
information and help drive enterprise-wide cost savings.
Our goal is to deliver higher levels of service (more cost effectively)
than you could provide in-house through economies of scale, the
experience of our staff and our continuing investment in
state-of-the-art technology.
World-class Technology Centres
Our Converga Technology Centres are an excellent demonstration of our
leading-edge approach to capture, storage and the transformation of raw
data into valuable information. We will help implement best practice
process capabilities across your information value chain.
What we do and how we do it
Converga has a range of office and business solutions which use
imaging, data capture, document management and workflow technologies to
provide clients with real competitive advantage. We specialise in
Information Logistics and Business Process Outsourcing, and in order to
provide our customers with effective solutions, we leverage our
experience, processes, people, technology and partners to deliver
innovation, exceptional customer service and cost savings.
Solutions that enable you to focus on your business
Converga is a 100% owned subsidiary of New Zealand Post and joins their extensive list of strategic investments in Australia within the Information Technology, Business Process Outsourcing, and logistics markets. When Converga began operations in 1994, the company was best known as a provider of mailroom services. As the demand for Information Management services increased we emerged as a specialist in Business Process Outsourcing with a particular focus on automation.
